Commitment to Access

Accessibility Statement

Last Updated: January 1, 2025

Ascend Recovery Center is committed to ensuring that our website is accessible to all individuals, including those with disabilities. We believe everyone deserves equal access to information about addiction treatment and recovery resources. Accessibility is an ongoing effort, and we continually work to improve the user experience for all visitors.

Conformance Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines provide the international standard for making web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Accessibility Features

Our website includes the following accessibility features:

  • Semantic HTML — Proper heading hierarchy, landmark regions, and semantic elements to support screen readers and assistive technologies
  • Keyboard Navigation — All interactive elements are accessible via keyboard, with visible focus indicators for navigation
  • Alternative Text — Descriptive alt text on images to convey meaning to users who cannot see them
  • Color Contrast — Text and interactive elements meet WCAG 2.1 AA minimum contrast ratios
  • Responsive Design — Content adapts to various screen sizes, zoom levels, and orientations
  • Form Labels — All form fields include descriptive labels and clear error messages
  • ARIA Attributes — WAI-ARIA roles and attributes are used where appropriate to enhance assistive technology compatibility
  • Skip Navigation — Skip-to-content links allow keyboard users to bypass repetitive navigation

Assistive Technology Support

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Screen magnification software
  • Speech recognition software (Dragon NaturallySpeaking)
  • Keyboard-only navigation
  • Browser-based zoom and text scaling (up to 200%)

Known Limitations

Despite our efforts to ensure accessibility, some areas of our website may not yet be fully accessible. Known limitations include:

  • Some third-party content or embedded widgets (such as insurance verification tools or maps) may not fully conform to WCAG 2.1 AA standards
  • Older PDF documents may not be fully accessible; we are working to remediate these files
  • Some decorative animations may not respect reduced motion preferences in all browsers

We are actively working to identify and resolve these issues. If you encounter a barrier, please contact us so we can provide the information you need through an alternative method.

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you experience any difficulty accessing content, features, or functionality, or if you have suggestions for improvement, please contact us. We will make reasonable efforts to provide the information you need in an accessible format.

Ascend Recovery Center

4362 Northlake Blvd, Suite 117

Palm Beach Gardens, FL 33410

Phone: (561) 956-1082

Email: info@ascendrecoverycenter.com

When contacting us about an accessibility issue, please include the URL of the page you were trying to access, the assistive technology you are using (if applicable), and a description of the issue. We aim to respond to accessibility feedback within two business days.

Ongoing Efforts

Ascend Recovery Center is committed to maintaining and improving the accessibility of our website. Our ongoing efforts include regular accessibility audits, staff training on accessibility best practices, incorporating accessibility into our development workflow, and testing with assistive technologies. We view accessibility as an ongoing responsibility, not a one-time project.

Call Admissions
Verify Your Insurance