Help & Crisis Resources
If you or someone you love needs help right now, start here. Crisis hotlines, family support, what to expect, and how to take the first step — all in one place. For in-depth education and treatment guides, visit the Knowledge Center.
24/7 crisis hotlines
These free, confidential lines are staffed around the clock. If you are in immediate danger, call 911.
988 Suicide & Crisis Lifeline
Free, confidential support for anyone in crisis or emotional distress — 24/7, by call or text.
SAMHSA National Helpline
Free, confidential, 24/7 treatment referral and information service for substance use and mental health.
Crisis Text Line
Text HOME to 741741 for free, confidential, 24/7 crisis counseling by text message.
Ascend 24/7 Admissions
Our admissions team answers around the clock for confidential, no-pressure treatment guidance.
Supporting someone you love
Watching someone struggle is its own kind of crisis. These resources help you understand the options and take action.
How to Help a Loved One
Recognize the signs, start the conversation, and understand what professional treatment involves.
The Florida Marchman Act
When someone refuses help, Florida law lets families petition for court-ordered substance use assessment and treatment.
The Florida Baker Act
How involuntary psychiatric examination works in Florida — the criteria, the 72-hour hold, and what families should expect.
Prepare for treatment
Verify Your Insurance
A free, confidential benefits check takes about 15 minutes and tells you exactly what your plan covers.
Cost & Payment Options
Understand the cost of treatment, what insurance covers, and the payment options available at Ascend.
What to Expect at Admissions
From the first call to your first day — how the admissions and assessment process works, step by step.
State legal & resource guides
Florida-specific guides on the laws and programs that shape access to treatment across South Florida.
Florida Medicaid & Treatment
How Florida Medicaid covers substance use and mental health treatment, and how to check eligibility.
Florida Mental Health Resources
Crisis lines, county resources, and where to find mental health support across South Florida.
Knowledge Center
Looking for in-depth education? Every clinically reviewed guide on addiction and mental illness lives here.
Need immediate guidance?
Our admissions team can help you understand treatment options, verify benefits, and decide on the next step with no pressure.
HIPAA-protected · Most insurance accepted · Response within 1 hour